I think the CSV upload is broken at the moment. When I upload a valid CSV file I get an error message "File must be a CSV". When I upload the example "redirect-sample.csv" file, I get the same error.

Hi, I want to redirect my old store to my new Shopify store. The old store address is http://www.mystore.com. The new store address is http://shop.mystore.com. How do I need to create those redirects in the file? I see that the file template assumes the information before the / is the same domain for both the old address and new address. If I use the entire domain for both columns, will that work? Do I need to include the http:// in front of that? Otherwise, how would I do it?

I created a redirect using transportr.io. I then made the mistake of deleting it using the Shopify URL redirect interface. Now I've got a zombie redirect, which remains in the transportr.io redirect interface: /products/floral-one-shoulder-dress-106187886.php I try to delete it using the transportr.io redirect interface. It gives a message "URL redirect was deleted", but doesn't delete the URL. How can I delete this please?

I have been doing a bunch of work for a client moving sites over to Shopify... so when I saw your plugin I was relieved as creating thousands of 301's manually was not something I wanted to do. However I only just discovered that the 301`s do a redirect through a transportr url first and then onto the correct url... my worry is that search engines only pass page rankings and other relevant data through a single redirection hop. Using unnecessary redirects can have a negative impact on page ranking. So with it 301 redirecting to a transportr url first and then onto the correct url I am worried what we could lose everything!!

Maybe this is obvious... and I'm missing something. but, I need to 301 old URLs to the Collections in Shopify. I have the list of old urls How do I get the list of Shopify URLs ?

Hi there! I need to set up 301 redirects for my client's current site (not Shopify) to their new Shopify site. Is this even possible with Transportr? I set up a redirect but it only looks like it works internally. Thank you!

I am trying to get multiple links that go to the same page redirected, but it keeps coming up with Path is already taken Why?

I have the same issue as another user here, where the import says file is not a CSV. Using a Mac is not an option. I cannot get it to upload at all using Firefox on Windows 7. I've gotten the upload to work using Internet Explorer 11, but so far the entirety of the import has failed (300 and counting), none have been marked as importing correctly.

When doing a bulk csv import we get a string of errors that imports are failing. Our CSV structure appears to be as required. Some redirects also have duplicated. Structure as: /about-us,/pages/about-us A sample of the error message: Transportr successfully completed your batch import 218 redirects were imported, 668 redirects failed to import, and 0 redirects were skipped. IMPORT ERRORS -------------------------------------- Failed lines: 2-28 because path has already been taken Failed line 30 because path has already been taken Failed lines: 32-40 because path has already been taken Failed lines: 42-51 because path has already been taken Failed line 53 because path has already been taken Failed line 55 because path has already been taken Failed line 57 because path has already been

Hi - other redirect software I have used sends a daily email when there are 404s to check - is this an option with transportr?

I set up a redirect but it still opens the old page.

This thing would be complete if we could export the 404 logs to csv format. Please allow it. Would make things so much quicker! thanks for the awesome tool

I have tried to re-direct 16 products, however they have not appeared in our re-direct list and they are showing up 404 pages even after I have hidden he products. Please find the URLs below: /products/eco-tableware-kyoto-spun-bamboo-fruit-bowl /products/eco-tableware-kyoto-spun-bamboo-tray-medium /products/eco-tableware-kyoto-spun-bamboo-tray-large /products/eco-tableware-kyoto-spun-bamboo-salad-servers /products/eco-tableware-kyoto-spun-bamboo-bowl-round /products/eco-tableware-kyoto-spun-bamboo-salad-bowl /products/eco-tableware-kyoto-bowl-spun-bamboo-square /products/eco-tableware-kyoto-salad-bowl-spun-bamboo-square /products/eco-tableware-kyoto-spun-bamboo-plate /products/eco-tableware-kyoto-spun-bamboo-bowl-tall /products/eco-tableware-kyoto-spun-bamboo-salad-bowl-tall /products/eco-tableware-kyoto-spun-bamboo-salad-forks /products/eco-tableware-kyoto-spun-bamboo-serving-tray /products/eco-tableware-kyoto-spun-bamboo-round-serving-tray /products/eco-tableware-kyoto-spun-bamboo-oblong-bowl /products/eco-tableware-kyoto-spun-bamboo-placemat Is there why these should have taken more than 18hrs to be re-directed? Thanks

Does the website that I am doing the redirects for have to be live?

When I upload the CSV file to bulk upload redirects it comes up that the CSV is empty? It is definitely not.

My website domain is being transferred to a new Shopify site at 1pm tomorrow. I have received a csv file from my old web developer, however, I have no idea what to do with it. My current website is 5 years old and has thousands of indexed pages. Naturally, I do not want buyers clicking these links, only to end up at a broken page. Is there someone who can undertake the file upload for a set fee? If so, please get in contact urgently. Many thanks Jon

Senario moving to shopify We have thousands of forum posts, and the blog is large-ish How would you tackle this scenario? mywebsite.com/blog/$1 to blog.mywebsite.com/$1 mywebsite.com/forum/$1 to forum.mywebsite.com/$1 Any ideas suggestions ?

I have tried to re-direct 16 products, however they have not appeared in our re-direct list and they are showing up 404 pages even after I have hidden he products. Please find the URLs below: /products/eco-tableware-kyoto-spun-bamboo-fruit-bowl /products/eco-tableware-kyoto-spun-bamboo-tray-medium /products/eco-tableware-kyoto-spun-bamboo-tray-large /products/eco-tableware-kyoto-spun-bamboo-salad-servers /products/eco-tableware-kyoto-spun-bamboo-bowl-round /products/eco-tableware-kyoto-spun-bamboo-salad-bowl /products/eco-tableware-kyoto-bowl-spun-bamboo-square /products/eco-tableware-kyoto-salad-bowl-spun-bamboo-square /products/eco-tableware-kyoto-spun-bamboo-plate /products/eco-tableware-kyoto-spun-bamboo-bowl-tall /products/eco-tableware-kyoto-spun-bamboo-salad-bowl-tall /products/eco-tableware-kyoto-spun-bamboo-salad-forks /products/eco-tableware-kyoto-spun-bamboo-serving-tray /products/eco-tableware-kyoto-spun-bamboo-round-serving-tray /products/eco-tableware-kyoto-spun-bamboo-oblong-bowl /products/eco-tableware-kyoto-spun-bamboo-placemat Is there why these should have taken more than 18hrs to be re-directed? Thanks

I need to access the app in my Shopify Admin and keep getting an internal server error. I am worried that my redirects are not working. Can you please check ASAP?

How can I import in old redirect to overwrite old low quality redirect via csv?