Discussions

I need to access the app in my Shopify Admin and keep getting an internal server error. I am worried that my redirects are not working. Can you please check ASAP?

Does the website that I am doing the redirects for have to be live?

I have tried to re-direct 16 products, however they have not appeared in our re-direct list and they are showing up 404 pages even after I have hidden he products.
Please find the URLs below:

I have tried to re-direct 16 products, however they have not appeared in our re-direct list and they are showing up 404 pages even after I have hidden he products.
Please find the URLs below:

When I upload the CSV file to bulk upload redirects it comes up that the CSV is empty? It is definitely not.

This thing would be complete if we could export the 404 logs to csv format. Please allow it. Would make things so much quicker! thanks for the awesome tool

Maybe this is obvious... and I'm missing something. but,
I need to 301 old URLs to the Collections in Shopify.
I have the list of old urls How do I get the list of Shopify URLs ?

Hi there! I need to set up 301 redirects for my client's current site (not Shopify) to their new Shopify site. Is this even possible with Transportr? I set up a redirect but it only looks like it works internally. Thank you!

When doing a bulk csv import we get a string of errors that imports are failing. Our CSV structure appears to be as required. Some redirects also have duplicated. Structure as:
/about-us,/pages/about-us

I have the same issue as another user here, where the import says file is not a CSV. Using a Mac is not an option. I cannot get it to upload at all using Firefox on Windows 7. I've gotten the upload to work using Internet Explorer 11, but so far the entirety of the import has failed (300 and counting), none have been marked as importing correctly.