Discussions

When I try to Activate connection with Google I get:
Google Authenitcation Failed
We we're unable to authenticate your request.

I have installed Transportr for my client last week and set email alerts to go to me. I have not received any. When I check the dashboard there are no 4040 logs and no redirects. Google Search console shows 1,893 404s. I cannot see anything more I need to set up?

I have been using the system for more than a month uploading csv files no problems. Today I have tried 3 different csv files and none of them are being uploaded. Please help - thank you!

Hi - I'v just downloaded the app and trying to import a CSV file and it just twirls on the upload not getting anywhere. Thanks, Kate

i originally tried to upload a .csv file with 36,000 redirects, got this error, then fixed file to have 17,000 redirects, but i'm still getting same error. created a whole new .csv file with 17,000 redirects and still getting this error. what to do??

On the dashboard it says:
404 Logs: 96

When I m uploading a sheet it is giving the folliwing error.

Hi Transportr,
We're upgrading our theme and the collections and product urls will be changing - I want to prep the .csv file to upload all the redirects - silly questions - can I have path and target in two separate columns and upload this rather than have to separate path and target by a comma? - It's going to be quicker for me to compile the csv if I can copy paste the target url into a new column rather than add it to each row after the path individually - I'm probably missing something here - please enlighten me.
Thanks
Heather

it looks like links we redirect are going to the secure and non secure version of the site, even though only one redirect is in place. This seems to be causing redirect chains which are undermining our SEO efforts. Can you advise how we can address this concern by only going to a single version of the site?

We updated our Shopify site to HTTPS, and subsequently, changed our Google Webmaster URL for it.